What Our Customer’s Have to Say…
Don’t take our word for the quality products and services at Warehouse Guys, our satisfied customers have been kind enough to express their gratitude through emails and reviews.
To learn more about our quality products and excellent customer service, contact Warehouse Guys today.
There were several obstacles that came up during the project, but they were all quietly and effectively handled, with never a hint of needing to change our original agreement.
The result was a beautiful liner installation, which added immensely to our summer enjoyment of our pool. Our experience was so positive that we have contracted with Durston Pools for all our pool maintenance needs.”
From the first day we met Guy Durston, to the construction of the pool and the closing of the pool season, we felt that we were always in good hands. Our backyard is now proof of their professionalism and competency. Great job and thank you for making this experience so easy! We truly love our new addition!”
Thanks for adjusting your schedule to accommodate me and for your patience during my moments of frustration.
Thanks again for all your efforts, they really are appreciated.
When I finally took the first step and made some phone calls for quotes, I was scared. My fears quickly dissolved upon receiving a call back from Guy Durston. Not only was Durston Pools the ONLY pool company to return my call that day, they were the only ones I heard from that week. Guy was there the next day to look over my pool and listen to my vision and my fears. He quickly reassured me that it was ok to be nervous and that he and his team would do everything they could to make this reno as smooth and as stress free for me as possible. He was definitely true to his word. And – I had my quote that evening!
For every stage of the reno, there was a new team with strict instructions from Guy. Before my husband passed away, he and our kids poured a patch of concrete around the pool and wrote their names in it. Guy left precise instructions with the demolition team to save that patch and re-sink it in the new pool deck. After a minor mishap cracked the patch, the concrete team went into trauma mode and patched it up, good as new. You would have thought that patch of concrete was a newborn baby the way all those big guys carried it around in plastic and protected it from any further damage before it was sunk into its new home in the new concrete.
Every team working here was aware of our situation and treated myself and my kids with concern and respect. They made us feel like our pool was the only one that mattered. They were always professional and always went out of their way to consult with me during each step. Even after the pool was finished, they were still there looking after us. Someone was stopping by almost every week to check our salt levels, make sure our pump was running well, checking the equipment and just making sure I was comfortable and had no concerns.
Our last step was to replace our diving board. The kids were ready to swim when Guy and his team came to install it. After it was in, he had them dive off of it to make sure it was perfect. They were so excited they wanted him to come swimming with them! That’s how comfortable he made them feel during this whole process. They can’t wait to see him when he comes to open the pool this spring. In the words of my 12 year old – “Durston Pools rocks!!” I agree 100%!”